Custom Pages not updating

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Custom Pages not updating

Postby JitterbugJive » December 28th, 2018, 2:56 pm

I was working on custom pages for my comic website and the first 2 worked fine, they showed up in the menu and loaded just fine but after making a third page, only the first one worked and the other 2 don't show up in the menu. Their urls also don't work and lead to an error. Not sure what's going on or how to fix this.

EDIT: It looks like the comic is also unreadable, the only thing working is the main page. I have a custom domain set up, does this have anything to do with the problem I'm having?
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Re: Custom Pages not updating

Postby Admin » December 28th, 2018, 3:34 pm

The issue should be fixed now, it was a DNS configuration problem on our end with the custom domain. If it's still not working for you, try closing and re-opening your browser to clear your browser's DNS cache.
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Re: Custom Pages not updating

Postby JitterbugJive » December 28th, 2018, 3:59 pm

Thank you so much, looks like it's working now!
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Re: Custom Pages not updating

Postby JitterbugJive » December 28th, 2018, 4:58 pm

Hm, it looks like it's doing it again, wondering if it happened because I tried editing the code more.
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Re: Custom Pages not updating

Postby JitterbugJive » December 29th, 2018, 12:20 am

Throughout the day I've been trying to edit the webpage but when I make a change, everything but the main page goes down for at least an hour before I can even see if the fixes worked or not.
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Re: Custom Pages not updating

Postby Admin » December 29th, 2018, 12:33 am

It looks like your domains nameservers aren't set to ns1.smackjeeves.com and ns2.smackjeeves.com. You'll need to do that so we can host the site.

DNS Status: https://mxtoolbox.com/SuperTool.aspx?ac ... n=toolpage
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Re: Custom Pages not updating

Postby JitterbugJive » December 29th, 2018, 1:17 pm

Okay, I think I fixed any issues the registrar might have, I'm not sure if it's not working or hasn't updated yet but it looks like this:
Image

The instructions on smackjeeves were admittedly very vague as it only said to change the nameservers.
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Re: Custom Pages not updating

Postby JitterbugJive » December 29th, 2018, 4:09 pm

That seemed to make it worse, trying this now: Image So far it hasn't fixed itself but I'll wait a while longer.
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Re: Custom Pages not updating

Postby JitterbugJive » December 29th, 2018, 8:26 pm

JitterbugJive wrote:That seemed to make it worse, trying this now: Image So far it hasn't fixed itself but I'll wait a while longer.

Now the entire site is down and hasn't come back. I'm not sure what's wrong now.
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Re: Custom Pages not updating

Postby Admin » December 29th, 2018, 9:28 pm

What's your domain name registrar?

EDIT: I think this is what you want: https://www.namecheap.com/support/knowl ... r-a-domain
Follow the instructions for CustomDNS.
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Re: Custom Pages not updating

Postby JitterbugJive » December 30th, 2018, 1:41 am

Okay now everything is working perfectly, thanks for the help!
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Re: Custom Pages not updating

Postby Admin » December 30th, 2018, 4:40 pm

You're welcome!
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